Please read the following terms and conditions carefully.
At All Hours Fitness we are committed to providing you with a safe and secure fitness facility. As we are a 24-hour facility but not staffed for 24 hours we ask you to maintain our security protocols at all times.
All Hours Fitness is under 24-hour CCTV video surveillance. Your activities will be recorded whether you are working out or entering/leaving the building and entering/leaving the restrooms. This video system is used only for security purposes. You must use caution when entering/leaving the building. This surveillance system does not protect you from harm in or on the building premises. An emergency telephone number is available if you feel threatened or witness suspicious activity.
Under no circumstances shall you allow access to non-members and/or people who knock on the door.Doing so may put you and other members at risk of injury or harm and could result in your membership privileges being cancelled. The club is equipped with panic buttons and an emergency call button. These are designed to alert authorities in the event you or other members are either threatened or in need of help.
Member Notification: Members are not permitted to bring non-members in at any time without prior consent from All Hours Fitness management. If this policy is violated, the member will be charged a penalty of $50 and/or have their membership suspended or cancelled. Members may not allow anyone else to use of their personal access tagb> and must inform the club immediately if it is lost or stolen. Violating this policy carries the same penalties. A fee will be charged for replacement access tags.
Club members who do not have their personal access tag will not be allowed into the facility during non-staffed hours, nor should they ask other members to let them into the facility., nor should they ask other members to let them into the facility. Doing so will attract penalties for both parties.
Personal training services provided in this facility may be provided either by employees or by independent contractors operating their own business. Members are also required to use the safety features of the equipment. Members are not permitted to provide personal training to other members in the club without being registered as a club personal trainer.. Doing so will result in immediate membership cancellation.
Vulgar language, abuse of the equipment, working out while intoxicated, yelling/screaming, loud noises, intimidation, not abiding by all posted signage, warnings and gym rules or any other inappropriate behaviour will not be tolerated and may result in the suspension or cancellation of the offending member's membership. Cancellation policy and fees will apply to the cancellation of their account. Photography and/or videography of other members are not permitted anywhere in the fitness club.
Member Assumption of Risk and Release: You understand there is a possible risk of injury from club activities. Using any club equipment can include the potential for permanent injury or death.I KNOWINGLY AND FREELY ASSUME ALL SUCH RISKS, both known and unknown and acknowledge that this is an UNSUPERVISED FITNESS CLUB and I assume all risks associated with using exercise equipment alone without the aide and presence of club staff on the premises. You understand that All Hours Fitness is independently owned and operated.
We STRONGLY advise all members to consult with their General Practitioner before the use of any club equipment. You therefore declare that you are in a good state of physical condition, health and fitness and there is no medical reason whatsoever that could be regarded as a restriction upon or an obstruction to your application for membership. Members are therefore entirely responsible for any risk that may arise as a result of personal health factors.
You explicitly agree that this release is intended to be as broad and inclusive as permitted by the laws of this state and if a portion of this release is held invalid, the balance shall remain in full force and effect. This release shall apply to ALL members of the club without exception, including minors with parent/guardian consent. You hereby release, indemnify, and hold harmless the Club, All Hours Fitness, their respective owners, officers, affiliates, agents, employees, sponsors, advertisers and, if applicable, owners and lessors of the premises used to conduct any sponsored event (Releasees), with respect to any and all injury, disability, death, or loss or damage to person or property, whether arising from negligence of the releasees or otherwise, that may out of or in connection with your use of the equipment or the facilities of the Club or any incident that occurs while using the Club's facilities or engaging in Club activities on or off the premises or otherwise related to your Club membership.
Tailgate Penalty Fees
Members are requested NOT to allow anyone into the facility at any time and for any reason. By becoming an All Hours Fitness member, you understand and agree that your personal access tag is registered to your name and your name alone. You are NOT permitted to allow access into the facility to anyone other than yourself and it is your responsibility to ensure that the members door is closed and secure upon your entering AND exiting of the facility.
If you are on a direct debit membership, in the instance where you do allow another person access into the facility, a tailgate fine will automatically be applied onto your account and debited on the next billing day.. If you are on an upfront paid in full membership, in the instance where you do allow another person access into the facility, your access to the club will be suspended until the applied penalty has been paid.
Incorrect use of your personal access tag to enter this facility such as sharing with non-members or multiple entry can also result in IMMEDIATE CANCELLATION OF YOUR MEMBERSHIP AND A PENALTY OF $200. Please be reminded that you are under constant 24-hour video surveillance together with 24-Hour Access Control Management.
Equipment Penalty Fees
It is your responsibility to return your weights and equipment to their appropriate/allocated position immediately after each use. For direct debit members, fines may apply and gym access may be restricted for non-compliance. For upfront paid in full members, your access to the club will be suspended until the applied penalty has been paid and gym access may be restricted for non-compliance.
No Smoking, Vaping or consumption of Alcohol is permitted in the gym at any time.
Class Bookings / Attendance / Cancellations: (If Applicable)
You agree that all Class Bookings are to be booked via the online portal only and are subject to availability at time of booking. It is your responsibility to ensure you cancel a class you are unable to attend giving sufficient notice (by 12pm midday). You further understand that if you fail to cancel classes you have booked, All Hours Fitness reserve the right to impose a penalty against you to avoid such re-occurrences.
Occupational Health & Safety
Due to hygiene regulations, it is MANDATORY a towel be used during your workout. It is recommended that you apply personal hygiene practices where appropriate and clean equipment you wish to use.
For safety reasons you are required to always wear closed footwear whilst using the facility. Thongs, sandals or any open footwear are not permitted.
TThe crash mat provided must always be used whilst using the functional rig.
Appropriate gym attire MUST be worn at ALL times.
Induction and Purpose
This Gym Induction outlines the terms and conditions under which All Hours Fitness provides a comprehensive gym tour to the undersigned member to ensure the safe and proper use of the gym facilities, its equipment and emergency procedures.
The session is conducted by a qualified gym staff member who will explain the equipment and their uses and address any questions or concerns from the Member.
The Member acknowledges to participate in the session prior to using any gym equipment or facilities.
The Member agrees to follow the instructions provided during the induction session and adhere to the safety guidelines at all times while using the Gym's facilities.
Membership Suspension:
Members can request up to 4 Weeks Free Suspension per calendar year
If a suspension is placed during your contract period, this term of suspension will be added to the end of your contract.
Any additional suspension periods (if authorised by management) will incur a $5 fee per week (not available to upfront memberships).
A (7) Days notice period must be given before any suspension can be processed.
Temporary or forced gym closures:
Any closures placed by All Hours Fitness including by the Government due to any acts or pandemics, this term of closure will be added to the end of your term.
Early Cancellation: If you have chosen to cancel within the minimum membership term, you are required to pay the full amount remaining on your existing Membership and an administration fee will apply. This also applies should you relocate your place of residence or for any medical reason. Members do have the option to suspend their membership (refer membership Suspension). If you do not cancel your membership after minimum membership term your payments will continue. It is your (the member's) responsibility to cancel or suspend your membership for non-use. If you have not done so and wish to return to the club, and have an outstanding amount owing, this outstanding amount must be paid in full before recommencing your membership.
Cancellation after the minimum term: You can cancel your membership after the minimum term. You will be required to come into the gym and complete a cancellation form. A (4) weeks notice period applies to all memberships & must be paid at the time of cancellation.
When your contract term ends, the direct debits will continue unless there is a cancellation request and form completed (refer Cancellation after minimum term). You will be held liable for these charges as it is your responsibility to cancel your membership.
Cancellation after the minimum term: Your membership will automatically cancel after the nominated term. All Hours Fitness will contact you via telephone and email to notify you of your upcoming membership expiration in the event you wish to renew.
Minors: All minors under the age of 18 must have a parent or legal guardian sign their contract (Guardian/Parent identification will be required). As parent/guardian of a minor, you take full responsibility for any and all actions, damage, injuries, or loss to property or person, performed by the minor with or without your supervision in the club. You further agree that any breach of the club's policies on the minor's part may constitute to the loss of the minor's and/or your membership privileges.
Minors conditions of Gym use:
13 – 15 years – Cardio, Body weight, Pin Machines
16 - 17 years – Full use of Facility
Minors under the age of 16 years must only enter the facility during staffed hours and must be accompanied and supervised by a parent or guardian over the age of 18yrs old.
Note: The Minor Membership fee is only applicable for persons under the age of 16. A new contract will need to be agreed to once the minor turns 16 years of age.
Social Media & Website Promotion: By signing and agreeing to these Terms and Conditions, you thereby authorize All Hours Fitness or any of its other entities, to use any photographic images, video, or any other recording of you contained or stored on or in any such or other media, where such images were recorded whilst you are, or were, taking part in any of the Gym's activities, using its services, or utilizing any of its products. All Hours Fitness reserves the right to use these images or recordings for commercial purposes without payment.
Membership Fees: You acknowledge and agree that the Fees are reviewed periodically and may increase. This is regardless of the Fees payable when you entered into this Agreement or the Term (unless you have purchased an upfront membership).
Any term membership purchased on a reduced fee or campaign special, after the contractual period ending date, the fees will automatically revert to the standard rate of that membership.
Membership Payments: your membership payment will be debited from your nominated account on a weekly basis. If your payments decline for any reason, access to the facility will cease immediately. The member agrees to pay all amounts due in clear funds before access to the club is permitted. Outstanding payments need to be paid within 7 days from the date of first notice.
The member agrees that if they fail to pay in accordance with this clause, the Company may:
(a) Charge a late payment fee on all amounts paid after the due date;
(b) Charge interest on debts at 15% per annum;
(c) Charge a dishonor handling fee in the amount of $25.00;
(d) Recover all collection and legal costs and expenses incurred in collecting overdue accounts on an indemnity basis;
The member will be in default if the member does not pay any monies payable when called upon to do so, the member and the Guarantor(s) jointly and severally acknowledge and agree that the Company is authorised to contact a credit reporting agency throughout the term of the Agreement to obtain a report about the creditworthiness of either the Customer or the Guarantor(s) or both. The member and the Guarantor(s) jointly and severally authorise the Company to engage in the exchange of information with a credit reporting agency or with other such parties as are necessary to give effect to the contract and to the ongoing relationship between the parties hereto.
The Company reserves the right to report a member's delinquent account to a credit reporting agency should payment remain outstanding for more than 30 days. In addition, the Company may refer the outstanding account for debt collection or issue legal proceedings to recover any outstanding invoices. Should an account be referred for debt collection the member acknowledges and agrees to pay all debt collection charges incurred from the day the Company refers the matter to their nominated debt collection agency. The member shall also be liable for interest and all legal recovery costs associated with such action on a solicitor and own member or indemnity cost basis.